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Returns and Exchanges

RETURNS AND EXCHANGES


We hope you’re not dissatisfied with our product, but we know not everyone or everything is perfect. We know people make mistakes in ordering the wrong size or color or simply change their mind after ordering. We also know that we’re all human, and our manufacturer and printer as well as ourselves, are all capable of human error. We strive to keep all of that to a minimum, but if you should find yourself in any of these situations or one similar, please know that we back our product 100%. Send us a quick letter or e-mail stating the issue and reason for exchange or return. We will then issue you an RMA # (return merchandise authorization number) that you reference with your product needing an exchange or refund.*/**



*Nu Amsterdam will cover all costs of shipping and handling for defective products

**Exchanges for any reason other than a defective product, the buyer will be credited or refunded the value of the product(s) ordered and taxes if applicable, less all shipping and handling charges.

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